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  Wonderful staff. Friendly and informative, care a lot for the animals and your needs and suitability for the pet you wish to adopt. Offer good advice and support. Clean and tidy and well looked after animals. Would recommend before any other rehoming centre. We were welcomed and encouraged to visit and spend time with our kitten for the week before we took her home and were not rushed or pressured into anything.

  

  Review by: MrsJames

  Adoption: 26th Jul 2014

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  I have adopted four dogs over many years from this centre, one a puppy who was born there after her mother was handed in. The care was first class, the dogs get regular exercise and play throughout the day, the lonely ones are brought into Reception to spend time with the staff, the whole place is spotless and mess free and the follow up care post adoption is first class. The staff and volunteers work hard to ensure that the animal's stay with them is a warm and safe one. This is one of the best adoption centres I've ever been to, hence my four dogs coming from here. I would highly recommend this centre to anyone. The fact that I'm still seeing the same staff when I go to adopt another dog after many years is testament to a well run, friendly, professional centre.

  

  Review by: Sasha

  Adoption: 24th Aug 2014

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  Blue Cross Bromsgrove are terrific in every way. Very friendly and knowledgable staff help with every aspect of adoption process. As first time dog owners they offered ongoing advice and training if needed. Would definitely recommend to all people looking at finding a rescue pet. 1st class service!! Adoption: April 2011

  
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  The staff were extremely helpful, they knew what I needed better then I did!
  Ended up with a beautiful Jack Russell who has fitted in extremely well with the whole family. Adoption: 2011

  
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  We adopted 2 gorgeous kittens. The process of adoption was easy and explained thoroughly. when we visited the animals we were made to feel very welcome. I wouldn't hesitate to adopt from Blue cross again. Adoption: 2012

  
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  On our first visit to blue cross the staff made us feel welcome and all the animals looked well looked after. The actual home was very clean and had no bad smell. i would recommend to all my friends and family. We have a lovely dog who is now part of our family. Adoption: 2012

  
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  We went to the blue cross in bromsgrove, just to have a look but fell in love with Ozzy. The staff and center were brilliant!! They can't do enough for the animals there, they were really helpful and answered all our questions... even after adopting Ozzy! Adoption: 2012

  
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  Having had two previous dogs from the Blue Cross whilst a volunteer there some years ago, I knew they were a rescue charity I could trust. They sat and went through the details of each dog we were interested in and answered questions and gave advice. Spoiled for choice. Extremely helpful. They also ensured we were suitable owners for the dogs, which is the most important thing. We are very very happy with our new dog and he appears very happy with us! Adoption: 2012
  
  

  
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  Blue Cross Bromsgrove were very kind and helpful to my needs but more importantly of my cat and which animal would suit my lifestyle to the best advantage to the animal so we did not have issues further down the line.
  I visited the centre on 3 seperate occasions to ensure I was sure of my cat and he was sure of me before we went home together.
  What could of been an emotional experience was dealt with professionally so I feel that both my cat and I have succeed in this process.
  I thank the Staff at Bromsgrove immensly and send them regular photographs of his development of which they reply and genuinely seem interested. Adoption: 2012

  
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  I have adopted 3 cats and 1 dog over the years from the centre and have after having lost one of my cats recently I have now adopted my 4th from them. Lovely place with dedicated staff who really care for the welfare of the animals. All aniamls are well cared for, the center is clean and smell free. The adoption process is simple and straight forward. Would highly recommend the Blue Cross in Bromsgrove :). Adoption: 2012

  
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  The staff were friendly and knowledgeable. It was nice to be able to walk around the kennels to view the animals available to be adopted.
  
  I was worried that nervous dogs may not like the environment, but they were able to withdraw away from the viewing area if they wanted to.
  
  Some of the dogs did not have information on the kennel, but the volunteers knew each animals details when asked. Adoption: 2012

  
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  The staff are all very friendly and very keen to help you. They are clear and helpful when trying to find a suitable animal to re-home and explain the whole process clearly. The facilities are always very clean and the animals always look like they are being looked after well. Adoption: 2012

  
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  Went to Blue Cross looking for a small dog to join our family. We were greeted warmly when we arrived and offered to view all the animals at our leisure. We chose a dog (or he chose us) and we were able to walk him within the grounds and spend some time with him. This we found to be helpful. After further visits to make sure we were certain of our comittment, we bought our dog home. He has been the best thing we have done in long while. A great addition to our family. Adoption: 2011

  
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  All the staff and volunters we met were very helpful and knowledgable about all the animals we enquired about. They gave us as much detail as possible about the dogs and as Skippy, the dog we now have was a stray, they had very little information but were still very helpful and gave us suport. The staff knew all the animals and were excellent with the dogs we saw them handling. We are unable to pick out anyone in particular as all the staff were so good and helpful. We have already recommended the Blue Cross to friends who are also looking for a new dog. Adoption: 2011

  
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  We adopted Romeo from the Blue Cross in Bromsgrove, at first we were given the worst case scenario due to romeo's past however, upon the first visit with romeo we were introduced to the dog by the staff who then gave us advice on how to treat him and gain his trust.
  
  We found their advice invaluable and are still continuing to get support from them in the form of free dog training which is due to take place this coming december. Adoption: 2011

  
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  We visited this centre twice before but non of the dogs they had were really suitable for us as we already have cats.
  We then recieved a call from the centre to say that a dog had come in and they had instantly thought of us because she had lived with cats before. They put a reserve on her and went in first thing next morning to meet her. She was perfect!
  We were fully interviewed, allowed to bring in my parents dog to meet her to check they got on, encouraged to spend as much time with her as possible and given full information on her background, the details the previous owners had given and on what had been observed of her while in kennels.
  No home visit was done (we did have the cats from the same centre previously and so were on their system) but we were questioned about the house and asked to provide photographs and a vet reference.
  We were advised that we would be able to pick Molly up the day after she had been spayed, subject to her being well enough.
  When we picked her up we were again given a thorough interview and a months supply of the dog food they had been feeding her on. We were also given a printout of her full medical beckground and advised of the dates for booster vaccinations, worming and flea treatments. We had our own collar, lead and harness ready for her and were also given a dog tag for her with her microchip number on. If you needed a collar, lead and harness these were available to buy at reasonable prices.
  The donation was £90 but this included her being spayed, microchipped, vaccinated and a month of pet insurance so I think this was a bargain.
  Finally we were offered free obedience classes for her which we immediately put her name down for. The first class was two weeks later and we were advised when to attend. We were also given a full information pack with details of how to contact their dog behaviourist if we need to, various discount coupons and information leaflets.
  In summary I couldn't fault the procedure at all. Adoption: 2011

  
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  the blue cross at bromsgrove is a brilliant place its cleen, smells nice and the dogs are looked after well and the staf are all very friendly. we adopted our dog on the same day as our first visit and took her home 3 days later it was all dealt with brilliantly and our dog is now nicely settled into her new home thank you blue cross if we ever consider getting a new dog we will be visiting the blue cross bromsgrove again. Adoption: 2011

  
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  The staff were great the animals were great and everyone was very patient with us. The centre spent time getting to know what our needs were and they were more friendly and interesting in talking to us then other rescue centres we have been to. We were told if we have any issues or problems then they were here to help us.

  
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  Staff were as helpful as they could possibly be, including after and subsequent visits to them for further supplies. Our 4 new pets were all well looked after as far as we could see each time we went to visit. The website is updated regularly when you send them photographs and feedback so that others can get a clear picture of the work they do. Adoption: 2011

  
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  We adopted sisters Sooty and Sweep, 2 adorable adult cats. After their owner had died. Blue Cross were helpful and friendly. they insisted on all the family meeting the cats so that they knew we all were in agreement about the adoption. Adoption: 2011

  
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  We adopted a beautiful dog from the blue cross Bromsgrove. All members of staff are knowlegeable ,helpful, efficient, and very approachable and friendly. The adoption process went very smoothly and we know the blue cross are always there to help with advice after adoption. We would highly recommend adopting from the blue cross. Adoption: 2011

  
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  Blue Cross Bromsgrove are terrific in every way. Very friendly and knowledgable staff help with every aspect of adoption process. As first time dog owners they offered ongoing advice and training if needed. Would definitely recommend to all people looking at finding a rescue pet. 1st class service!! Adoption; 2011

  
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  It was a friendly happy experiance for me i liked the fact you could walk around freely looking at all animals and got to walk the dog and get to know him/her first if i ever want another pet this is the first place i will look. Adoption: 2010

  
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  We are on our third adoption from bromsgrove blue cross, we have always found the process quick, easy and delivered by a very professional and friendly bunch of staff and volunteers. The advice we were given, as this was our first puppy, was excellent and although we didnt need it we knew that aftercare was there should we have encountered any problems. Adoption: 2010

  
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  I was very impressed with Bromsgrove Blue Cross. Staff were very friendly and attentive and I did not feel pressured or forced to adopt a pet. Whilst walking around the re-homing centre it was very clean and tidy and had quite a nice calm atmosphere. It was good to be able to meet all the dogs whilst walking round. The dogs we saw seem very happy and settled and it was nice to see that the nervous dogs were catered for. The staff were very informative and made the adoption process very enjoyable. So glad to have adopted from them and continue to recommend to family and friends!! Adoption: 2010

  
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  i have rehomed three rescue dogs all from the Blue Cross in Bromsgrove ,the animals are all happy and well cared for , the staff are brilliant and always ready and willing to help from the start to the end , the staff were all very supportive via the pet bereavement service when i lost my rescue dog to cancer . Keep up the good work.

  

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